FINEOS and New York Life Group Benefit Solutions Release Digital Transformation Case Study – InsuranceNewsNet
Developing an End-to-End, Future-Ready SaaS Core System Is Revolutionizing the Benefits Industry
The
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The development of FINEOS AdminSuite enabled Group Benefit Solutions to undergo a full digital transformation, replacing six legacy back-office systems. As a single platform, FINEOS AdminSuite provides centralized policy administration, integrated claims and leave management, as well as complex billing and revenue management, as well as digital and analytical tools to further improve the experience of employers and their employees. In addition to meeting the needs of Group Benefit Solutions, the resulting cloud-native architecture and its core components have been specifically designed for the life, accident and health insurance industry so that FINEOS AdminSuite can be implemented in phases or in as a complete future-ready digital core. and a data solution for other insurance companies.
“Our partnership with New York Life Group Benefit Solutions has made our purpose-built FINEOS AdminSuite the industry benchmark it is today,” said

“The FINEOS partnership has positioned us with best-in-class technology to move into the future with maximum benefits efficiency,” said
“We have seen and heard time and time again in our industry surveys, reports and engagements that one of the top technology priorities for insurance companies is to have a fully integrated, end-to-end administrative system that resides on the cloud,” said
Additional case study material
About
The FINEOS platform is the only end-to-end SaaS insurance solution specifically designed for the life, accident and health market. FINEOS AdminSuite offers state-of-the-art functionality in central administration, including absence management, invoicing, claims, payments, policy administration, vendor management, new business and underwriting; all of which are configurable to operate independently or as a single suite. The machine learning-based FINEOS Engage solution provides people-centric digital engagement pathways and the FINEOS Insight solution provides predictive analytics and enterprise-wide reporting.
For more information, visit www.fineos.com
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1 The New York Life Insurance Company has acquired the group life, accident and disability insurance business of CIGNA© – formerly known as
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